Jeffrey C Elliott DDS

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU AS A PATIENT MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR HEALTH INFORMATION IS IMPORTANT TO US.

OUR LEGAL DUTY

Federal and state law requires us to maintain the privacy of your health information. That law also requires us to give you this notice about our web sites and our privacy practices, our legal duties, and your rights concerning your health information. We are required to follow the privacy practices we describe in this notice while it is in effect. This notice takes effect 10/14/2010, and will remain in effect until we replace it.

We reserve the right to change our privacy practices and the terms of this notice at any time, provided that any applicable law permits the changes. We reserve the right to make the changes in our privacy practices and the content of our notice effective for all health information that we maintain, including health information we created or received prior to any changes. Before we make a significant change in our privacy practices, we will change this notice and make the new notice available to you upon request.

You may request a paper copy of this notice at any time. For more information about our privacy practices, or for additional copies of this notice, please contact us using the information listed at the end of this notice.

OUR USES AND DISCLOSURES OF YOUR HEALTH INFORMATION

We use and disclose health information about you for treatment, payment, and health care operations. For example:

Treatment: We may use your health information for treatment or disclose it to a dentist, physician or other health care provider providing treatment to you.

Payment: We may use and disclose your health information to obtain payment for services we provide to you. We may also disclose your health information to another health care provider or entity that is subject to the federal Privacy Rules for its payment activities.

Health Care Operations: We may use and disclose your health information for our health care operations. Health care operations include quality assessment and improvement activities, reviewing the competence or qualifications of health care professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities. We may disclose your health information to another health care provider or organization that is subject to the federal privacy rules and that has a relationship with you to support some of their health care operations. We may disclose your information to help these organizations conduct quality assessment and improvement activities, review the competence or qualifications of health care professionals, or detect or prevent health care fraud and abuse.

Your Authorization: You may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any uses or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this notice.

To Your Family and Friends: We may disclose your health information to a family member, friend or other person to the extent necessary to help with your health care or with payment for your health care. Before we disclose your health information to these people, we will provide you with an opportunity to object to our use or disclosure. If you are not present, or in the event of your incapacity or an emergency, we will disclose your medical information based on our professional judgment of whether the disclosure would be in your best interest. We may use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information. We may use or disclose information about you to notify or assist in notifying a person involved in your care, of your location and general condition.

Appointment Reminders: We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, postcards, or letters).

Disaster Relief: We may use or disclose your health information to a public or private entity authorized by law or by its charter to assist in disaster relief efforts.

Public Benefit: We may use or disclose your medical information as authorized by law for the following purposes deemed to be in the public interest or benefit:

  • as required by law;
  • for public health activities, including disease and vital statistic reporting, child abuse reporting, FDA oversight, and to employers regarding work-related illness or injury;
  • to report adult abuse, neglect, or domestic violence;
  • to health oversight agencies;
  • in response to court and administrative orders and other lawful processes;
  • to law enforcement officials pursuant to subpoenas and other lawful processes, concerning crime victims, suspicious deaths, crimes on our premises, reporting crimes in emergencies, and for purposes of identifying or locating a suspect or other person;
  • to coroners, medical examiners, and funeral directors;
  • to organ procurement organizations;
  • to avert a serious threat to health or safety;
  • in connection with certain research activities;
  • to the military and to federal officials for lawful intelligence, counterintelligence, and national security activities;
  • to correctional institutions regarding inmates; and
  • as authorized by state worker’s compensation laws.

PATIENT RIGHTS

Access: You have the right to look at or get copies of your health information, with limited exceptions. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. You must make a request in writing to obtain access to your health information. You may request access by sending us a letter to the address at the end of this notice. If you request copies, we will charge you a reasonable cost-based fee that may include labor, copying costs, and postage. If you request an alternative format, we will charge a cost-based fee for providing your health information in that format. If you prefer, we may - but are not required to - prepare a summary or an explanation of your health information for a fee. Contact us using the information listed at the end of this notice for more information about fees.

Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your health information over the last 6 years (but not before 10/14/2010). That list will not include disclosures for treatment, payment, health care operations, as authorized by you, and for certain other activities. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests. Contact us using the information listed at the end of this notice for more information about fees.

Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency). Any agreement we may make to a request for additional restrictions must be in writing signed by a person authorized to make such an agreement on our behalf. Your request is not binding unless our agreement is in writing.

Alternative Communication: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations. You must make your request in writing to our office. You must specify in your request the alternative means or location, and provide satisfactory explanation how you will handle payment under the alternative means or location you request.

Amendment: You have the right to request that we amend your health information. Your request must be in writing, and it must explain why we should amend the information. We may deny your request under certain circumstances.

QUESTIONS AND COMPLAINTS

If you want more information about our privacy practices or have questions or concerns, please contact us using the information listed at the end of this notice.

If you believe that:

  • we may have violated your privacy rights,
  • we made a decision about access to your health information incorrectly,
  • our response to a request you made to amend or restrict the use or disclosure of your health information was incorrect, or
  • we should communicate with you by alternative means or at alternative locations,

you may contact us using the information listed below. You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services upon request. We support your right to the privacy of your health information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.

CONTACT THE DENTAL OFFICE AT:

Dental Office Contact: Dr. Jeffrey Elliott

Telephone: (707)546-0429

Fax: (707)546-3948

E-Mail: drjeff@sonic.net

Address: Santa Rosa, CA 95401

 
"Friendly, efficient, and well-trained staff. Customer-focused with latest technology."

-cynthiat

"everything about this place is great. everyone takes good care of you and make sure your comfortable"

-anonymous

"Veyr good, professional office. They take the time to explain all procedures. Made going to the dentist less stressful. All staff kind and helpful."

-danielb

"The whole staff is great, the front office, the assistants and Dr. Elliott. They take great care of my smile!"

-adriannd

"Very professional, great people, nice offices, reasonable prices. Enough to make you "smile!""

-anns

"I have to admit I am a pain in the butt why was put at ease by Dr.Elliott!! I am no longer afraid of the dentist. On a side note, I would like to know who cleaned my teeth the first time. I don't feel like my last cleaning was as good as the first. That's all!!! Other than that I think Dr.Elliott is magical and I look forward to my next visit...well...almost :-)"

-bridgetn

"Everyone very nice and efficient. Surprised not to have gums checked for gingivitis as well as having mouth examined for signs of cancer - missed these two usually regularly performed tasks when I visit the dentist/have my teeth cleaned. Not aas thorough a checkup as I usually get."

-judyw

"Dr. Elliott side chair jokes made it so easy to get comfortable and not be worried about the drillng he had to do."

-cynthiam

"Everyone at the office were very kind and all knew me by name, even keeping up with previous conversations and news. All the procedures were quick, painless, and clean. Everyone informed me on everything from billing, to what was going to be done, to after care, etc. I was not happy with my smile what-so-ever and was told that it may take about a year to fix. But they got it all done in less than 6 months! I am very proud of my teeth and love to show off my smile now. Thank you very much! I would recommend this dental office to anyone in the area."

-melissad

"All staff always very nice! Love the warm towel for the face afterward!!! Wonderfully surprised with gift card for my birthday!! Thanx again!"

-reneez

"Everything is great...staff very friendly and the facility is super clean."

-anonymous

"First impression, beautiful office, clean,comfortable,spiffy crew,state of the art equipment, ATTENTIVE & HELPFULL"

-sidniiw

"Everything was fine.....Everybody is always pleasant and personable.."

-richardt

"Excellent professional and friendly staff. Wonderful care, I highly recommend this office."

-anonymous

"From the initial telephonic contact thru the visit, Dr. Elliot and his staff were very professional, courteous and prompt to my needs. The office waiting area and patient's rooms make you feel very comfortable and at ease."

-victort

"Excellent experience as always - very professional."

-anonymous

"Everytime I have been to your facility it has been a great experience. I am a very bad patient when it comes to dentistry but you all have made me feel very comfortable each and every time. Rene was very nice and accomodating to me during my visit yesterday as well as the rest of the staff. Excellent job and I think even though I am petrified by dental experiences that I have found one that helps me through my anxieties about this. Thanks to each and everyone of you on staff there, you are all appreciated."

-charlesd

"on time , quick and efficient and nice people"

-janetk

"I was impressed and comforted by how easily I got an appointment. The atmosphere is calm and friendly. Thanks."

-anonymous

"Dr. Elliott was interested in trying to get to know me and my dental history. I complained of a specific area of discomfort and he quickly located the cause of the problem and I was scheduled for a return visit the next day after his office staff contacted my insurance carrier to make sure the follow up visit was covered. I am very pleased with the care and treatment that I have received."

-cherylem

"It's ging to be hard to improve on a 5 star rateing. I had a very good experience and have already recommended you to a friend."

-neilt

"Great place - good times and well done."

-janetk

"I got a deep cleaning done today and it was a wonderful experience! Ericka was so nice and incredibly informative! In the 45 mins I was there, she taught me so much about oral hygiene! She suggested that I purchase a waterpik (no pressure to purchase it though). I bought it and it is amazing! My mouth is super happy right now! This experience overall is an A++. Not to mention they sell Sonicare toothbrushes and waterpiks for about 30% less than anywhere else! Obvious your oral hygiene is more important to them than how much profit they can make! So glad I'm a new patient!"

-nathant

"I love coming to your dentist office. Renee was very nice and generous to me and my situation wasnt the easiest to deal with."

-justins

"Not only did the hygienist take me back early, but the cleaning was immaculate and she was extremely amiable and kind. The last time I'd been in, Dr. Elliott shaved a bit off of one tooth to see if it would stop teeth grinding at night. It did! My teeth are now grinding-free. Thank you to the wonderful staff at Santa Rosa Dentistry!"

-lees

"Exactly what you would want in a dentist, professional and competent."

-robertd

"Left with a smile on my face.Hope to keep the smile for good."

-davidc

"Your office staff is the most friendly and professional that I've encountered ever. The ambiance is so relaxing and comfortable that you don't know you're in a dental office. All work done to me and my mother (who is 91) was done gently, thoroughly and pain-free. I can't believe I've found you but now that I have, we're never going anywhere else."

-anonymous

"The team is the most charismatic group! The young lady who did my dental hygiene was gentle, personal and fast! I will recommend them after being reluctant to go back because of a bad experience. Dr. Elliot is the friendliest and caring dentist I ever met!"

-anonymous

"couldnt be better although cost is getting to be almost prohibitive for non-insured retired folks"

-robertm

"I love Dr. Jeff's office - all of his staff members are very nice and helpful, his dental assistants are knowledgable and gentle while cleaning, and Dr. Jeff is friendly and easy to talk to."

-lisaq

"Great people excellent work"

-anonymous

"As usual, my appointment was on time. This practice is run like a fine watch. The staff are always friendly, the office extremely clean, and I even got a birthday gift card !"

-tomf

"The experience was better than I feared"

-anonymous

"I was amazed with the high tech equipment"

-robinb

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